Valentine's Day Shipping Information

To receive your gifts of passion in time for Valentine's Day, please place your order by the following dates:

  • Standard Ground: orders must be placed by 1 p.m. EST on Wednesday, Feb. 8th
  • 3-Day Shipping: orders must be placed by 1 p.m. EST on Thursday, Feb. 9th
  • Next Day Air: orders must be placed by 1 p.m. EST on Monday, Feb. 13th
  • USPS Express Mail : orders must be placed by 1 p.m. EST on Monday, Feb. 13th

 

General Shipping Information

Orders placed by 9:00 a.m. EST will be processed the same day. Next Day/Express Mail orders must be placed by 1:00 p.m. EST to be processed the same day.

  • If you have already placed an order and would like to change your shipping choice, please call us at 1.866.739.8477 between 9 a.m. and 5 p.m. EST, Monday through Friday.
  • When filling out shipping address, include all apartment numbers (if applicable) and a full zip code.
  • All orders are shipped from Cleveland, Ohio.
  • Any orders returned to us as “undeliverable” or “refused” are subject to a 15% restocking fee. Orders cancelled after shipment will also be charged a 15% restocking fee Original shipping charges will not be refunded.
 
Standard Ground
USPS
Priority Mail
Next Day
USPS
Express Mail

Delivery times
2-5 days, weekends excluded
2-5 days, Sundays excluded
1-2 days, weekends and holidays excluded. Orders placed after 9 a.m. EST on Thursday will be delivered on Monday.
1-2 days

Delivery exclusions
 
 
Some rural areas not available.
 

Ship to P.O. box?
No
Yes
No
Yes

Ship to APO addresses?
No
Yes
No
No

Tracking info
Yes
No
Yes
Yes

Signature required?
Apartment addresses only
No
Apartment addresses only
Yes

For more shipping information, please view our Frequently Asked Questions.